What Agents Can Execute (Beyond Chat)
Learn how agents interact with external APIs, create files (Excel, PDF, Word), and run multi-step workflows.
AgentCloud agents are not passive conversationalists. They leverage model-context protocol (MCP) tools and native connectors to perform verified work.
Direct Tool Execution#
- Shopify Store Operations: Query product stock, look up order statuses, create draft checkouts, and inspect return requests.
- Email Management: Draft contextual customer responses in Gmail, label important threads, and archive processed emails.
- Calendar Coordination: Check open slots, book client consultations, and send calendar invites.
- Slack Messaging: Post executive summaries to private channels and notify teams of urgent alerts.
Artifact & Document Generation#
When you request reports, agents generate real downloadable files instead of basic markdown tables:
| Format | File Type | Common Use Cases |
|---|---|---|
| Excel (.xlsx) | Structured Spreadsheets | Order ledgers, financial P&L, inventory restocking tables |
| PDF (.pdf) | Formatted Documents | Executive summaries, client proposals, receipts |
| Word (.docx) | Editable Documents | Policy drafts, marketing copy briefs, meeting memos |
| PowerPoint (.pptx) | Slide Decks | Monthly performance presentations, business reviews |
Interactive Action Cards#
When an agent requires additional parameters or missing connections, it renders an interactive inline card directly into the message feed (e.g. 'Connect Shopify' or 'Select Date').
Next Steps#
Review how the human approval system ensures safety during high-stakes tool executions.