Reschedule/Cancel

Procedure

1. 1Read the appointment and company policy (e.g. 24h notice)
2. 2Check whether the request meets terms: no penalty or penalty to apply
3. 3For a change, propose 2 slots using the same Availability Check logic
4. 4Update or cancel the event
5. 5Send confirmation with the new date or the cancellation and any penalties

Rules

• · Penalties are quoted from written policy: never improvised
• · Above-threshold cancellation: always human confirmation
• · Notify internal parties only if the policy requires it

Expected output

Outcome (moved/cancelled) + new date if rescheduled + penalty applied (if any) + confirmation sent

When not to use it

• · Cancellation with penalty beyond policy: proposal plus human approval
• · Third-party request for someone else's appointment: verify authorization

Example requests

«I need to move Tuesday's appointment to Thursday»