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ProductivityVersion 1.0.0Low
No-show Reminders
Handles pre-appointment reminders and no-show follow-up. Use for all confirmed appointments.
Pack: Bookings & CalendarProcedure
- 1Prepare the reminder: date, time, time zone, link, goal in 2 lines
- 2Send 24h ahead; if the request is within 24h, send immediately
- 3If the appointment passes unattended, send a kind follow-up within 2 hours
- 4Propose a new date with 2 alternative slots
- 5Log the event (reminder sent / no-show)
Rules
- · One reminder per appointment, 24h ahead
- · Follow-up tone: no blame, 2 lines max
- · Never infer a definitive absence from a few minutes' delay
Expected output
Reminder sent (time) or no-show follow-up (time) + 2 alternative slots
When not to use it
- · Appointment not yet confirmed: no reminders
- · Reminder already sent: do not duplicate
Example requests
«The 3pm customer never joined, what do we write them?»
