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ProductivityVersion 1.0.0Low

No-show Reminders

Handles pre-appointment reminders and no-show follow-up. Use for all confirmed appointments.

Pack: Bookings & Calendar

Procedure

  1. 1Prepare the reminder: date, time, time zone, link, goal in 2 lines
  2. 2Send 24h ahead; if the request is within 24h, send immediately
  3. 3If the appointment passes unattended, send a kind follow-up within 2 hours
  4. 4Propose a new date with 2 alternative slots
  5. 5Log the event (reminder sent / no-show)

Rules

  • · One reminder per appointment, 24h ahead
  • · Follow-up tone: no blame, 2 lines max
  • · Never infer a definitive absence from a few minutes' delay

Expected output

Reminder sent (time) or no-show follow-up (time) + 2 alternative slots

When not to use it

  • · Appointment not yet confirmed: no reminders
  • · Reminder already sent: do not duplicate

Example requests

«The 3pm customer never joined, what do we write them?»